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Online Ordering FAQs

Online Ordering FAQs

 

Q: How will my products be shipped?
A: All products purchased from our online store are shipped frozen with dry ice and box insulation via FedEx 2-day service (unless overnight is selected). Please see our full shipping policy here.

Q: Can I find your products in a local grocery store?
A: It depends on your location, but many retailers across the country carry our products. If you’d like to find out if there’s a store near you, please contact bacon@beelerspurepork.com. Keep in mind that not every retailer has shelf space for all our products, so you may not find a full selection. However, you can always ask the meat manager at your local store and they may be able to get them for you!

Q: Why does it cost more to buy your products online than at my local grocery store?
A: Offering perishable products online to be shipped all over the country requires a lot of logistics and extra packing materials, and that is reflected in the cost.

Q: Why is there a $75 order minimum?
A: The order minimum is in place due to shipping and fulfillment requirements. If you’d like to order a smaller quantity of products, we recommend checking with your local grocery store. Reach out if you need help finding a retailer near you!

Q: Why can’t I find a Beeler’s product online that I’ve purchased from my local grocery store before?
A: At this time we are only offering a select assortment of Beeler’s products online based on availability and demand. If there is something specific you don’t see here, please reach out to bacon@beelerspurepork.com and we’ll see if we can add it to our online store.

Q: Can I return my products?
A: Because our pork is perishable, all sales are final and we do not accept returns. However, if you are unhappy with your order or something is wrong, please reach out to us at bacon@beelerspurepork.com within 7 days of receiving your order and we will address your concerns. Pictures and/or detailed descriptions of any issues with your order will help ensure a quick resolution.

Q: My product arrived and it’s no longer frozen. Is it okay?
A: If your products are cool to the touch (40 degrees), you can place them back in the freezer as soon as you get them or in the refrigerator and consume within 3-5 days. If you have any questions, please email bacon@beelerspurepork.com.

Q: How long are my products good once thawed? How long can I keep them in the freezer?
A: Once thawed, you should use your product within 4-5 days. You can keep your product in the freezer for up to 365 days from the Julian date printed on the package.

Q: Where can I find nutritional and allergen information for your products?
A: Ingredients and nutrition facts for all products in our online store on listed on the product pages. If you’re looking for information about a different product, please reach out to bacon@beelerspurepork.com.

Q: Where are your pigs raised and processed?
A: All of our pigs are raised and processed in Iowa and South Dakota.

Have a question you don’t see answered here? Check our full FAQs, or contact us at bacon@beelerspurepork.com.